Adding live chat functionality to your WordPress website can be a great way to engage with your visitors in real time, answer their questions, and boost conversion rates. While there are many paid live chat solutions available in the market, you may not want to invest in them if your website is new or you’re on a tight budget. Fortunately, there are several free live chat plugins that you can use on rates. While there are many paid live chat solutions available, it’s also possible to add live chat to your WordPress website for free. In this article, we will show you how to do it.
Step 1: Install the Tawk.to Plugin
The first step to adding live chat to your WordPress website is to install the Tawk.to plugin. Tawk. to is a free live chat application that you can use to add live chat to your website. To install the plugin, follow these steps:
- Log in to your WordPress dashboard
- Click on ‘Plugins’ in the left-hand menu
- Click on ‘Add New’
- In the search bar, type ‘Tawk. to’
- Click on ‘Install Now
- Click on ‘Activate’
Step 2: Create a Tawk.to Account
Once you have installed the Tawk.to plugin, the next step is to create a Tawk.to account. Follow these steps to create an account:
- Go to the Tawk.to website (https://www.tawk.to/)
- Click on the ‘Sign Up’ button at the top right of the page
- Enter your details and click on ‘Sign Up’
- You will be taken to your Tawk.to dashboard
Step 3: Configure the Tawk.to Settings
Now that you have installed the plugin and created a Tawk.to account, the next step is to configure the Tawk.to settings. Follow these steps to configure the settings:
- Log in to your Tawk.to dashboard
- Click on ‘Admin’
- Click on ‘Chat Widget’
- Set the chat widget settings as per your preference
- Click on ‘Save Changes’
Step 4: Add the Tawk.to Widget to Your WordPress Website
The final step to adding live chat to your WordPress website is to add the Tawk.to widget. Follow these steps to add the widget:
- Log in to your WordPress dashboard
- Click on ‘Appearance’
- Click on ‘Widgets’
- Drag and drop the ‘Tawk.to Widget’ to your desired location
- Enter your Tawk.to widget code into the ‘Widget Code’ field
- Click on ‘Save’
Conclusion
Adding live chat to your WordPress website using the Tawk.to plugin is easy and cost-effective. By providing your visitors with real-time support, you can improve their experience and increase your chances of converting them into customers. So go ahead and add live chat to your WordPress website today!